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FAQs

Can we have a BBQ on site?

We only allow Gas and electric BBQs to be used safely at table top height. Please keep smoke and fumes under control so you don’t disturb your neighbours.

What are the rules on cars other than the caravan or motorhome?

Each pitch will accommodate your caravan and car or Motorhome. Any additional vehicle's must be parked in the car park on site

Can I bring my dog along and is there a charge?

Yes well behaved dogs are welcome at our site free of charge.

Do you allow tents?

Sorry, there are no tents allowed on site.

Where is the nearest town located?

Sheringham is located approximately 5 min drive from site.

Where is the nearest supermarket located?

Tesco’s at Sheringham, just 3 miles from the site.

Where is the nearest beach located?

The nearest beach is Sheringham, just 3 miles away.

Is there Wi-Fi access on site?

Yes Wi-Fi is provided around the site with WiFi hotspots and is free of charge. However, because of the open nature of our site, WiFi reception can vary and we do not guarantee high speed broadband.

Is there a laundrette on site?

There is a laundrette and tokens are obtainable from reception (£3 washing machine and £1 tumble dryer for 10 mins?

Do you have a shop on site?

We offer a small selection of goods from reception.

Are pitches allocated?

Pitches are chosen on arrival and not allocated.

Is there a children’s play area on site?

There is a fabulous children’s play area on site for children of all ages, with lots of play equipment, swings, football goals and a basketball net.

What time can we arrive on site?

You can arrive after 12 noon. If arriving after 6p.m. please call the site on 01263 823802 to let us know.

What time do we need to depart the site?

Please depart your pitch by 12 noon.

Do I have to book in advance?

It is advisable to book pitches in advance, especially during peak periods.  For on the day bookings please call 01263 823802 to check availability.

What forms of payment do you accept?

We accept cash and most credit/debit cards.

When do I have to pay / do I have to pay a deposit?

When making a booking online we ask for a 25% non-refundable deposit and the balance paid one week before your arrival.

Do you offer refunds if we cancel or leave early?

Yes, we offer refunds if you cancel more than 7 days before your booking is due to start, minus the 25% non-refundable deposit. We do not offer refunds if you choose to leave early, or cancel within 7 days or your arrival date.

I need to cancel my booking, what do I do?

Please call 01263 823802 or e-mail info@woodlandscaravanpark.co.uk and we will be happy to provide full details about how to cancel a booking.

Do you accept group bookings?

Yes, we do accept group bookings. Please enquire via email or call our reception on 01263823802.